Shipping information
Shipping Information
We’re committed to getting your thermal wear delivered safely and on time.
Order Processing
Orders are processed within 1–2 business days after the order is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time
Once your order has been dispatched, delivery usually takes:
-
Metro Cities: 3–5 business days
-
Other Cities: 5–7 business days
-
Remote Areas: 7–10 business days
Please note that delivery times are estimates and may vary depending on your location, courier service, weather conditions, and other unforeseen circumstances.
Shipping Charges
Shipping charges are calculated at checkout based on your delivery location and order value.
Free shipping may be available on qualifying orders as shown at checkout.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation and tracking link by email or SMS. You can use the tracking details to check the status of your delivery.
Delivery Address
Please make sure your shipping address, PIN code, and contact number are correct before placing your order. We may not be able to change the delivery address once the order has been dispatched.
Delayed or Failed Delivery
Occasionally, deliveries may be delayed due to weather, public holidays, courier issues, incorrect address details, or other circumstances beyond our control.
If a delivery attempt is unsuccessful, the courier may make additional attempts before returning the package to us.
Damaged Package
If your package arrives damaged or appears tampered with, please take photographs/videos of the package and contact our customer support team as soon as possible.
Contact Us
For any questions regarding your order or delivery, please contact our customer support team.
Email: [Your Email Address]
Phone/WhatsApp: [Your Phone Number]
We’re happy to help!